From Data To Closing More Deals
Empower Sales Teams to Close More Deals with the Right Tools and Solutions
Having the right data management tools helps enterprises monetize their customer information.
However, by looking at the data, only 45% of the respondents claim they are using dedicated CRM tools to manage data and customer interactions.
A staggering 28% claim they are still relying on spreadsheets to track customer data and interactions.
Sales forecasting capabilities that are usually found in robust CRMs are a surefire way to stay on top on changing customer behaviors, needs, and market trends as well:
Keep track of quotes
Better manage the followup process
Identify gaps in customer training and education for added-value services
Omnichannel capabilities that allow sales teams to engage with prospects remotely
Integrating modern sales force automation solutions and revenue intelligence tools can drastically improve sales performance. For manufacturing enteprises, integrating ERP and CRM tools offers a plethora of advantages, disguised as customer 360 account management capabilities, that will offer quick access to both hard and soft data.
Customer 360 account management capabilities will not only uncover insights on leads and opportunities, but much more:
Sales orders
Sales estimates
Opportunities
Product configuration
Pricing
Contracts
Customer information
Prospect information
Calls
Cases
Events
