CRM Users Don’t Have to Be IT Gurus
As the core of your operations, your CRM should be designed to be administered at a departmental level.
With our onboarding, training, and certifications, IT's involvement in routine administrative tasks is reduced, and each department can independently handle such jobs.
When developing new applications for midsize enterprises, we aim to provide:
Solutions that don’t require constant IT involvement
Applications that can be administered at a departmental level
Solutions that feature User Role templates to facilitate usability and adoption
Automated daily backups with a 30-day recovery period
An implementation process for one of our products is very complex because it involves both sides of our sales organisation – but it needed to be improved. We were looking for a system in our current stack, and SugarCRM was chosen because it was the best fit for our needs.
